Office Hours and Locations

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Lobby Hours

Offices of the Department of Human Services are open for customer service Monday through Friday, 7:30 a.m. - 4:00 p.m. — Closed on County Holidays

Drop Boxes are located near the front entrance of Department offices, and may be used to leave documents.

Suspected child abuse or neglect can be reported 7 days per week, 24-hours per day by calling (661) 631-6011 in Bakersfield or (760) 375-6049 in Ridgecrest.

Holiday Closures

New Year's Day, January 1, 2025 (Wednesday)
Martin Luther King's Birthday, January 20, 2025 (Monday)
Presidents Day, February 17, 2025 (Monday)
Memorial Day, May 26, 2025 (Monday)
Independence Day, July 4, 2025 (Friday)
Labor Day, September 1, 2025 (Monday)
Veterans Day, November 11, 2025 (Tuesday)
Thanksgiving Day, November 27, 2025 (Thursday) & November 28, 2025 (Friday)
Christmas Eve, December 24, 2025 & Christmas Day, December 25, 2025 (Wednesday & Thursday)

Locations

DHS - Bakersfield (Main Office)
1. Address:100 E California Ave
  Bakersfield, CA 93307
2. Phone:(661) 631-6000
Amenities:
1. TTY: (661) 631-6200
Categories:
1. DHS Department Offices

This office will be CLOSED:
December 24, 2024 through December 25, 2024
December 31, 2024 through January 1, 2025
This office will be OPEN:
December 26, 27, and 30, 2024
from 7:30 am to 1:00 pm only

During this period, limited emergency services will be available at the
following Department of Human Services Location:
Department of Human Services
Bakersfield (Main Office)
100 East California Avenue
Bakersfield, CA 93307

Limited emergency services will be available which include Expedited CalFresh, Emergency Cash Assistance, Homeless Assistance and Child Protective Services. Some services may also be available by telephone or online.

For additional information, please call (661) 631-6000 or
to apply online visit www.BenefitsCal.com

For EBT-related questions or to request a replacement EBT card,
please call EBT Customer Service at 1-877-328-9677.
To apply for CalFresh call (661) 631-6062.
To apply for Medi-Cal over the phone call 1-800-300-1506.
To apply for emergency services, please go to the location listed above.
For Child Protective Services related questions, please call (661) 631-6474.
If you suspect child abuse or neglect, please call the
Child Abuse Hotline at (661) 631-6011 (Countywide) or
(760) 375-6049 (Ridgecrest). You can report child abuse
24 hours per day, 7 days per week.
For emergencies, call 911

Esta oficina estará CERRADA del 24 de diciembre de 2024 al 25 de diciembre de 2024 del 31 de diciembre de 2024 al 1 de enero de 2025
Esta oficina estará ABIERTA desde el 26, 27 y 30 de diciembre de 2024 durante las horas de 7:30 am a 1:00 pm solamente

Durante este período, habra servicios de emergencia limitados disponibles
en la siguiente ubicación del Departamento de Servicios Humanos:

Department of Human Services
Bakersfield (Main Office)
100 East California Avenue
Bakersfield, CA 93307

Se contará con servicios de emergencia limitados que incluyen estampillas para comida de emergencia, asistencia en efectivo para emergencias, asistencia para personas sin hogar y Servicios de ProtecciÓn Infantil. Algunos servicios pueden estar disponibles or teléfono o en linea.

Para obtener información adicional llame al (661) 631-6000 o visite www.BenefitsCal.com para solicitar en línea.

Si tiene preguntas relacionadas con EBT o para solicitar una tarjeta EBT de reemplazo, llame al Servicio de atención al cliente de EBT al 1-877-328-9677.

Para soliciatar CalFresh llame al (661) 631-6062. Para solicitar Medi-Cal por teléfono llame al 1-800-300-1506

Para solicitar los servicios de emergencia, por favor vaya a la ubicación mencionada anteriormente.

Para preguntas sobre Servicios de ProtecciÓn Infantil, llame al (661) 631-6474.

Si sospecha de abuso o negligencia infantil, llame a la línea directa de Abuso Infantil al (661) 631-6011 (todo el condado) o al(760) 375-6049 (Ridgecrest). Puede reportar abuso infantil las 24 horad del día, los 7 días de la semana.

Para emergencias, llame al 911.

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